This is the story of two customers, one female, one male, both longstanding patrons and mature, and how they reacted to size large and extra large.
'She' bought a sweater in size large and the next day 'she' brought it back for a size extra large. The following day 'she' brought the extra large back... stating that she was "in between" sizes. So, 'she' ended up with nothing but a store credit. No large, no extra large.
That very same day, 'he' came in to try on a jacket in both size large and extra large. He lounged in our leather chair, he moved around, he layered with a sweater underneath. 'He' took home the extra large. The next business day however he returned to the shop. No, not to exchange the garment. He bought the large too. He said that he felt he was 'in-between' sizes and wanted to have both on hand just in case he slimmed down, or went traveling to a cold climate and needed the extra size to layer more underneath.
He ended up with everything!
these customers both love YOU clare and they both won because they keep coming back to clare swan. : ) and i'm sure the guy is pretty set with his sweaters too... she'll come back and get something else great.
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